![]() So, make sure that you know what happened to the old SoftToken before you re-issue the key. Resolution SoftTokens can be reset and re-issued to new users/devices, but the tool needs to be used with caution, as it allows the potential for two devices to be generating the same OTPs. Whenever a Serial Number is being activated and the app shows the error message above, this means the Serial Number needs to be reset. To prevent the Serial Number and Activation PIN from being reused by a third party, the first device activation marks a Serial Number as 'Enabled' in our system. Cause The SoftToken has already been issued to a device, and has been marked as 'Enabled' in our SoftToken Activation server.ĭuring activation of a SoftToken, the application reaches out to Scorpion Software's server to get the necessary codes for generating One Time Passwords (OTPs). The serial number has already been activated on another mobile device. Issue When transferring a SoftToken to a new device, or resetting it to for the same device, trying to reactivate a SoftToken by putting in the Serial Number and Activation PIN displays an error: Activation failure. For full instructions on how to perform this migration, please refer to the following guide: Please Note: You must perform both steps – referencing the links above – to successfully migrate apps and ensure compatibility with iOS 11.To upgrade to the latest version of the AuthAnvil Authenticator app, please visit: To perform this upgrade migration from AuthAnvil SoftToken to AuthAnvil Authenticator, it is necessary to reassign your users’ existing tokens. ![]() AuthAnvil On-Prem customers who were using the SoftToken application should upgrade to the full AuthAnvil Authenticator application prior to their users upgrading to iOS 11. Important: With Apple's release of iOS 11 (64-bit), your existing AuthAnvil SoftToken (32-bit) will not work on any Apple devices running iOS 11 or higher. View and Download Fanvil C62 user manual online. K.Ramani 3.8 2MB Smt Indira and Group 1.68 MB Smt.D.Aruna Yaosda 1.74 MB Smt.
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